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Refund Policy

Refund Policy

Most products from CottonwoodCo can be returned for a full refund (minus return shipping costs) for 15 days from the date of receipt, for any reason.  Sorry - we cannot accept returns of customized or personalized products for any reason (other than for damaged or incorrect orders). To return your product for a refund, simply write us an e-mail at including the order number and reason for return.  You can then re-pack your order in its original shipping container or take it to any UPS Store or Fedex Office Center and return to:

Attn: Returns
510 Erial Rd
Sicklerville NJ 08081

A full refund of the purchase price of your order will be issued within 7 business days of receipt.  Orders damaged in shipping upon return are the sole responsibility of the shipper, so insuring the shipment with the carrier is recommended.